FAQ

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What is the shelf life period of chiwda, sweets and namkeens bought at your store?

Various products have a different shelf life and are mentioned on the package. In addition, you may also contact us prior to ordering the particular product.

How do I order online?

  1. Login in to your account
  2. Select the products you wish to purchase
  3. Provide shipping address
  4. Make payment
  5. You receive acknowledgment and order tracking number

What are the various payment options available online?

  1. Debit Cards
  2. Credit Cards (Visa/MasterCard/Diners)
  3. Net Banking
  4. UPI/ Online Wallets

When can I expect the delivery of my products?

We dispatch the placed orders as stipulated. Once your order is received, the products go through a quality check. It depends on the quantity and the distance too. It usually
takes approx 7-10 business days.

How about the payment security on your website?

We assure you that the payment gateway integrated on our website is compliant to Industry standards [PCI] and is verified by the security providers.

How to contact you regarding any queries?

E-mail us at - sitashreelaxminarayanchiwda@gmail.com

Number - +91 7030607808

Business Hours - 10 AM - 5 PM

Do I get a ‘welcome’ offer?

Yes, we appreciate you joining us in our journey of spreading happiness through food. We offer a 10% off on your first order (min. Cart value Rs.600), Use code: SITASHREE

Do you have any offers?

Yes. It changes from time to time or festive season. Please visit our website for the latest updates.
If you have any other questions, please post your queries at sitashreelaxminarayanchiwda.com. We would love to answer them

May I know about the return policy?

Since we deal with perishable products, we follow 'No return policy'. We are not responsible for any damages that happen during shipping.